Making complex assignment policies implementable

The problem to solve.

Assignment policies involve interacting rules across eligibility, effective dates, payments, recoveries and employee changes. Those rules need to be clear before configuration or development.

Policy impact analysis and solution requirements.

• Developed business design across mission, training and long-term assignment requirements.
• Considered cost-of-living and hardship provisions, housing and utilities, mobilisation, foreign exchange and recoveries.
• Analysed cross-process effects on effective dates, eligibility and payroll exceptions.
• Translated business rules and control requirements into inputs for technical delivery and acceptance.